Privacy Policy

Privacy Policy

Last updated: December 2025

1. Who We Are

MyPetSitters.com.au (“My Pet Sitters”, “we”, “us”, “our”) operates as a sole trader under the business name My Pet Sitters, based in Australia. We operate an online directory that allows pet sitters to create public profiles and communicate with pet owners.

For any privacy-related enquiries, contact: enquiries@mypetsitters.com.au

2. Information We Collect

We may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Address or suburb
  • Profile photos
  • Pet information, including pet medical needs
  • Messages sent between users via the platform

We do not intentionally collect personal information unrelated to the operation of the platform.

3. How Information Is Collected

Information is collected when you:

  • Register an account
  • Create or edit a profile listing
  • Use the messaging system
  • Submit a contact form
  • Interact with the website through cookies or analytics tools

4. Cookies & Analytics

We use cookies and analytics tools to understand how the website is used, improve functionality and performance, and monitor traffic and usage patterns. You may disable cookies in your browser, but this may affect site functionality.

5. Public Profiles

Pet sitter profiles are publicly visible on MyPetSitters.com.au. Any information you choose to include in your profile may be viewed by the public. You are responsible for the content you choose to publish.

6. Storage & Disclosure of Information

Data is stored in Australia or on infrastructure operated by trusted hosting providers. We may share information with hosting providers and technical service providers required to operate the site. We do not sell personal information.

7. Sensitive Pet Information

Any pet medical or care-related information is provided voluntarily by users and is shared at the user’s discretion. We do not independently verify this information.

8. Access, Updates & Deletion

Users may edit their profile information, delete their account, or request data deletion by emailing enquiries@mypetsitters.com.au. We may retain limited information where required for legal, operational, or dispute purposes.

9. Security

We take reasonable steps to protect personal information but cannot guarantee absolute security. Use of the platform is at your own risk.

10. Changes to This Policy

We may update this Privacy Policy at any time. Continued use of the site indicates acceptance of the updated policy.

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