Frequently Asked Questions
How do I ensure a sitter is trustworthy?
We encourage all owners to read reviews, check verified badges, and always organize a configured Meet & Greet before booking.
What happens if I need to cancel?
Each sitter sets their own cancellation policy. Check their profile for details before booking.
Is there insurance included?
We are working on comprehensive insurance. Currently, check with your specific sitter regarding their own coverage.
How do I pay?
My Pet Sitters is a directory service. All payments are arranged directly between you and the sitter.
Can I meet the sitter first?
Yes! We highly recommend a Meet & Greet to ensure your pet is comfortable with the sitter.